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Compass Federal Credit Union in Oswego, NY, with $60 million in assets, six offices, and approximately 7,000 members, is looking for a seasoned professional to fill the role of CEO/Manager. Governed by a volunteer Board of Directors, the credit union is community chartered throughout Oswego County.

This CEO oversees daily operations, establishes the strategic direction of the organization in cooperation with the Board and is responsible for helping to ensure the financial stability of the credit union commensurate with the best interest of its members, the employees and the community. Responsibilities include leading, guiding and coaching a dedicated staff with an emphasis on providing the highest quality of member service. The ideal candidate will be a down to earth, humble and forward-thinking individual who has the ability, skills, and knowledge to help lead the credit union into the future.  More information below!




THE ORGANIZATION  Located in Oswego, New York, the Compass Federal Credit Union is a $60 million dollar credit union with approximately 7,000 members, 6 offices and 19 employees. Established in 1966 to provide quality financial services. The Compass Federal Credit Union is a non-profit organization owned and operated by its members. There are nine Board of Directors elected by the membership, representing them as the policymaking body of the credit union. A Supervisory Committee oversees operations as well.

THE POSITION  The Compass FCU is seeking a CEO/Manager to succeed our current CEO who will be retiring in Spring 2020. Our plan is to bring in our new CEO as an Associate CEO for a six to eight-month period so knowledge transfer can occur, keeping our credit union operating successfully. Reporting to the Board of Directors, the Credit Union CEO/Manager is a key leadership position responsible for planning and directing all Credit Union activities in accordance with credit union policies as established by the Board, as well as setting business-related strategic direction. He/she will also be responsible for ensuring financial stability commensurate with the best interest of the members, the employees, the credit union and the community.  

KEY ACCOUNTABILITIES                               

Policy and Compliance:

·         Develop, recommend and implement financial policies and procedures

·         Ensure that the Credit Union is following the federal laws and regulations set forth by the National Credit Union Administration and other State and Federal agencies, inclusive of site visit and audit activities

·         Manage security and safety for the credit union with responsibility to analyze security and safety policies and procedures, and to alert staff of any changes

Staffing and Training:

·         Recruit and select quality applicants for vacancies, ensuring that the Credit Union is adequately staffed with competent employees

·         Provide support, guidance, and training to staff

·         Hold regular staff meetings

·         Evaluate the job performance of credit union staff to ensure quality services to members through annual reviews and performing coaching sessions

·         Plan and oversee payroll and the employee benefits programs

·         Ensure that all staff and board members remain current on all policies, laws and guidelines applicable to credit unions

·         Provide guidance on training opportunities available through trade groups and other organizations and ensure staff and board members participate in such training as appropriate

·         Establish incentive programs for employee recognition and motivation

Finance and Operations:

·         Develop and oversee a budget for the Credit Union that is consistent with overall strategic plan

·         Manage the investment portfolio for the credit union in coordination with contracted brokers

·         Oversee accounting and reporting activities

·         Participate on the Asset Liability Committee and the Contribution Committee

·         Physical facilities management

·         Maintain regular and on-going communications with the Board of Directors and the Supervisory Committee

Information Technology:

·         Provide setup and regular maintenance on computers and servers

·         Oversee the Disaster Recovery Policy and system backups

·         Research, interview, and hire outside vendors for core banking system and periodic internal and external vulnerability study


·     Conduct business development activities to promote growth and development of the Credit Union

·         Research, develop, and implement new services and facilities for members

·         Build positive relationships with membership, trade associations and community organizations

·         Responsible for ensuring the credit union engages in regular strategic planning to ensure the future success and viability of the credit union


·         Issues monthly financial statements, loan activity, delinquencies, collection status and investment performance as well as annual reports to State and Federal regulatory agencies

·         Work with audit and outside evaluation agencies in providing them with information needed to measure the practices and performance of the Credit Union

QUALIFICATIONS  The ideal candidate should have 5 years of progressive financial service experience preferably within the credit union or community banking industry. The individual should possess senior management experience and a bachelor’s degree in Business, Finance, Marketing or a related field. Candidates that possess equivalent experience along with college coursework will be considered.

An extensive level of trust and diplomacy is required. The incumbent must possess the ability to lead, manage, persuade, and obtain cooperation from the staff and Board of Directors. He/she will exhibit excellent member service skills and maintain the friendliest atmosphere possible in the Credit Union and be highly visible within the membership and in the community. He/she must possess the ability to motivate or influence others as material part of the job.

The individual hired will have solid experience with lending, accounting, and finance, with a general background in operations, marketing, facilities, management, technology, and Board relations. The individual will have an understanding of and the ability to interpret regulatory and compliance matters affecting credit unions. The ability to develop and maintain good relations with employees, members, and the community is required.

The incumbent will be an innovative, proactive leader who can analyze trends and develop ideas for all areas of the credit union including marketing, income generation, member relations, and process improvement. This individual will assess the present business plan of the credit union and after the evaluation; will strategize on ways to improve upon the business.

The individual must be a visionary leader who has the ability, skills, and knowledge to take the credit union into the future. He/she will instill in the staff a passion and understanding of the credit union movement and philosophy as they relate to serving members. He/she must be able to develop, recommend, and implement quality financial services, education, counseling, and procedures to best serve the organization and the members it serves.

COMPENSATION  The Compass FCU will provide a competitive compensation package comprised of a base salary and participation in a comprehensive benefits program. The benefit package will be inclusive of healthcare and retirement (401k with a generous match).

Interested candidates should submit their cover letter, resume, salary requirements, and three professional references to CFCU Attn: Michael Pisa, 131 George Street, Oswego, NY 13126 or email to This email address is being protected from spambots. You need JavaScript enabled to view it..  Final candidates will be subject to criminal background, credit and bond ability checks as well as drug screening. The review of applications will begin September 22, 2019 and continue until the position is filled. The desired date of appointment is January 2, 2020.

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