Setting Up Mobile Banking
Mobile banking is a simple, secure and easy way to track your accounts with the convenience of a smartphone. All you need is an online banking account!
If you do not already have our online banking service, simply stop in or contact the credit union at 342-5300. Then you can download our free COMPASS MOBILE APP by searching for "Compass Credit Union" or "Compass FCU" in the Google Play Store (for Androids) and the iPhone App Store.
Snap a Photo of Your Check -- and Deposit It. Save a trip to the credit union!
In addition to mobile banking, our free Compass Mobile App offers a new and convenient service called Remote Deposit Capture, or RDC, which allows you to take a snapshot of your check and deposit it into a Compass account. Our app also gives you up-to-date rates, news, alerts and directions to the nearest surcharge-free Allpoint ATM, among other information.
Here are two forms you can view or download to help you sign up and use Remote Deposit Capture:
You can also read the information below:
Details About Remote Deposit Capture
Please make sure you use the required endorsement on your check or the deposit will be rejected.
Write “For Remote Deposit Only to account #_ _ _ _ _" with your signature beneath it.
- Make sure the amount you enter matches the amount on the check.
- Lay the check on a flat surface with a contrasting background and take the picture from above the check.
- Make sure all four corners of the check are in the frame and in focus and the MICR numbers at the bottom of the check are completely readable.
- Upon receipt of a confirmation from Compass Federal Credit Union that we have received and accepted the image, please mark the item as “Electronically Presented” to ensure that it is not re-presented for payment.
- After funds are available, please safely destroy the check.
Remote Check Deposit Q & A
Remote check deposit enables members to deposit checks into their Credit Union accounts using a mobile phone.
- Q. What are the qualifications to be eligible for Compass Remote Deposit?
A. Be an active member for 30 days.
- Q. How do I get started?
A. Go to the App store and search for Compass FCU and download our app. Once you launch the app, click on “Remote Deposit” on the menu and click “Sign Up.” Once that information is submitted, you will be sent an email that you have been approved or denied. Once you have been approved, click on the app and you will see our menu. Click on “Remote Deposit” and log in with your user ID and password. It will then prompt you to select the account to deposit to and enter the amount of the check. Then take a picture of both sides of the check on a flat surface and click on submit. The app will inform you of the success or failure of the deposit.
- Q. Are there fees associated with the service?
A. Individuals will not be charged a fee. However, businesses will pay a 50-cent per-check fee.
- Q. Are there restrictions on the amount or number of checks deposited?
A. Compass CU has the ability to establish individual parameters on each account. Special requests will be handled on an individual basis.
Initially, individuals will be allowed up to 5 items per day limited to $1,000 per item and a maximum amount of $2,500 per day. In addition, there will be a $10,000 rolling limit during a 30-day period.
Initially, businesses will be allowed up to 20 items per day limited to $1,000 per item and a maximum amount of $5,000 per day. In addition, there will be a $20,000 rolling limit during a 30-day period.
- Q. Do I have to keep the check?
A. Once you see the check amount deposited into your account and you record it into your check register, it is not necessary for you to keep the check.
- Q. When will the deposit be available?
A. During a regular business day, the deadline for check deposits will be 2 p.m. in order for the check to be posted by 4 p.m. Deposits that come in after 2 p.m. will be posted the next business day by 5 p.m.
We will follow our normal check-cashing policy. Checks under $1,000 will be available immediately. There will be a 2-day hold (business days) on checks totaling more than $1,000 from any one source. Third-party checks will not be accepted.
- Q. How do I endorse the check?
A. Please make sure you use the required endorsement on your check or the deposit will be rejected.
Write “For Remote Deposit Only to account #_ _ _ _ _ “ with your signature beneath it.
If you have any questions, please feel free to contact us. We would be happy to help you get started!