Privacy Policy

At Compass Federal Credit Union (FCU), it is our mission to provide our members with responsive personal service, and the peace of mind knowing that your information is secure. Protecting the confidentiality of your personal information is a high priority at Compass FCU.

We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information. We only collect information about you that is necessary to conduct our business or to deliver to you products and services that you have requested. We will share information with third parties only when it is necessary to administer products and services provided to meet your financial needs or when required to do so by law.

We may disclose all the information we collect, as described below, to companies that perform marketing or other services on our behalf or to other financial service providers with whom we have joint marketing agreements. To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide to them.

INFORMATION WE COLLECT AND DISCLOSE ABOUT YOU

Compass FCU collects and may disclose non-public personal information about you from the following sources:

  • Information we receive from you on applications and other forms;
  • Information about your transactions with us or others;
  • Information we receive from consumer reporting agencies;
  • Information obtained when verifying the information you provide on an application or other form.

We may also disclose information we collect about you under other circumstances as permitted or required by Law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, and follow your instructions as you authorize, or protect the security of our financial records. If you terminate your relationship with Compass FCU, we will not share information that we have collected about you, except as permitted or required by law.

HOW WE PROTECT YOUR INFORMATION

We restrict access to non-public personal information about you to those employees who have a specific business purpose in utilizing data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your non-public personal information.

If you have any questions about this policy please contact Tom O'Toole at (315) 342-5300.